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Welcome to Pawn America Online Shopping Store !

EASY AS 1-2-3!

1. FILL OUT THE GET A QUOTE

2. TAKE SOME PHOTOS  (we need at least 3 pics of your stuff)

3. PACK it up AND SEND it to us! (A final valuation will be determined and provided to you by Email or Text.)



WE ALSO NEED THE FOLLOWING TO PROCEED.

1) A close-up picture of your Driver’s license

2) A picture of you next to your item

3) You, your item and your DL.

FOR YOUR SECURITY AND PROTECTION, WE NEED TO CONFIRM YOUR IDENTITY AND COLLECT SOME PICTURES.


PACKING & SHIPPING INSTRUCTIONS

Package your items securely in a box using our process below. If you need packing supplies, please visit some of our suggested stores for your packing needs. Office Depot, UPS store, FedEx store, etc.



SHIPPING LABEL

There is a shipping label Included in this email. It is a shipping label for FedEx to ship your item to us. We will pay your shipping fees to us!


EXPEDITED SHIPPING

If you want your item sent to us faster than our free ground service, you may take your item to your local FedEx, or you can use UPS and pay for expedited fees for the box. Please note, our shipping label will not be able to be used for this.



INSURANCE

We strongly recommend you consider purchasing shipping insurance for higher value items as we are not responsible for any damage or lost shipments of your product in transit.  Once your item is in our possession, we are responsible for it. If you were to cancel the transaction you will be paying for return shipping and once it leaves our facility, it will be your responsibility. We will provide you with the tracking number of the shipment for your records.



TESTING AND FINAL VALUATION

We will thoroughly test and evaluate your item(s) when once received. A final valuation will be determined and provided to you by Email or Text. We prefer Text for immediate attention by both you and us.

 

SERVICE LEVEL

Our goal is to ensure timely communication throughout the entire process to keep you informed. We will promptly test and evaluate your item(s) and provide a final valuation within an hour or so from receiving your item.    


PAYMENT

Your final value Loan or Sale proceeds will be loaded onto a Cash Pass Visa Debit Card and mailed to you. Funds are immediately available to use just like a debit card.  


REJECTED OFFERS AFTER WE HAVE RECEIVED YOUR ITEM

Please note that once you have accepted our quote and you have shipped your item to us, if you decide to reject our final valuation offer for any reason, whether changing your mind or cases where our offer is less than the quote provided due to unseen damage not disclosed by you in the quote or pickup process, your item will be shipped back to you at your cost. We will provide a cost to ship the item and a method for you to pay the shipping before we pack and ship it to you.


GOLD ITEMS
If you are pawning or selling any gold products, this email will contain “Gold Standard” information as required by MN state Law.